Thank you very much for your reservation at CraftFlat Serviced Apartments
PLEASE TAKE SOME TIME AND READ through the information below to make your arrival at the apartment as smooth as possible.
There have been some complaints and reports of foreign travelers staying who are rude, noisy, and don’t follow the rules. Let’s show the local people that you are not one of them.
Thank you for your understanding, and we sincerely hope you will have the best time in Tokyo. Now we are here to introduce you to some basic rules and manners about Japanese everyday life to stay in the apartment, and some tips for understanding Japanese culture. The whole apartment will be yours to use. Please take good care of it and enjoy it
Guest registration is required before check-in by filling out the form with personal and travel information.
Please be assured, this information is only submitted to the Japanese government department upon request and will not be disclosed to any third party.
Find some tips when preparing for travel in our CraftFlat Blog posts, be ready, be advised, and enjoy your trip!
1. Self-check-in;
Please come to the apartment by yourself. We will advise you on the location details and maps. For your convenience, we can arrange the apartment for late-night or early-morning arrivals with an extra charge.
2. Please DO NOT lose the apartment key; you will be charged 25,000 yen each.
3. NO SMOKING inside the apartment or on the balcony.
Standing and smoking in front of the building entrance is not allowed either. The penalty of 25,000 yen for any disturbance. Thank you for understanding and for not smoking.
4. You must separate the garbage;
combustible everyday garbage, recyclables (cans and plastic bottles, and glass), and non-combustible items. You can find enough trash cans and instructions at the apartment.
5. Please use furniture and bedding with care.
In the event of damage or staining, please notify us immediately. If furniture, bedding, and fixtures are soiled by vomiting, etc., a flat fee of 50,000 yen will be charged regardless of the reason for the damage.
6. Please DO NOT take home any interior furnishings or equipment (toilet paper, etc.) from the room.
7. Security;
Please lock the door when you are in or out, better safe than sorry. Nobody is allowed to enter the apartment other than you, your co-travelers (whom you have told us about), and us.
8. Absolutely no partying and gatherings at the apartment, please respect your neighbors.
9. Please keep in mind that this is a residential complex, not a hotel. Please don’t eat or drink in the elevator or the common area of the building.
10. Please take your shoes off when you enter someone’s home (including the room of the apartment).
11. Please turn off the air conditioner/ heating while you are not in the apartment; the same applies to other electrical appliances.
12. Japanese people appreciate silence even more than people in their home country might. Please respect that when your check-in is late at night, you behave silently when you are in the entrance/ corridor and elevator area.
【Tips】* If you run into your neighbors, “konnichiwa こんにちは” with a little smile and bow is always a good greeting.
Thank you for choosing our apartment, and we hope you will have a wonderful time while in Japan
